Posts Tagged ‘spotlight’

Are You Ready for the Customer Experience Revolution - Social Magnets

Are You Ready for the Customer Experience Revolution?

We have all heard the word revolution before, but is it hyperbole to say there is going to be a customer experience revolution? I don’t think so. If you zoom out and take a look at all the power conversations in business ...
by Ross Quintana


Collect it All – Social Media and Online Privacy

In a recent article about the NSA and the Snowden Leak about Prism the NSA’s information collection program, the Guardian boils down the heart of the story. “Collect it All” This was a brilliant piece by them ...
by Ross Quintana


Social Media Management for Beginners and Pros

Whether you are just getting started, or if you are a professional social media manager there seems to be a wide open ocean of information, tools, and strategies to choose from. It is easy to drown in choices. I have found that...
by Ross Quintana



The Facebook Instruction Manual

Anyone who loves technology has come to a level of frustration with a product only to find out when they read the manual that their problem was easily avoided. Countless Technical support specialists have helped people figure o...
by Ross Quintana

Walking the Social Media Tightrope

Walking the Social Media Tightrope – #infographic

Many people are walking the social media tightrope. Social media platforms essentially magnify communication. The problem is that what normally takes time, review, and thought now can be released without any of those. An off co...
by Ross Quintana




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